Tuesday, December 3, 2024

Self Serve Pharmacy Kiosk

As reported by the NBC affiliate WREX, SwedishAmerican Hospital in Northern Illinois has opened the first ScriptCenter self serve pharmacy kiosk. The self service pharmacy kiosk opened in Rockford, Illinois on January 30, 2020, it is hospital based and open 24 hours a day for seven days a week; ScriptCenter is currently available for patients, their family members and SwedishAmerican employees.

The kiosk gets filled twice a day, once at 10AM and again at 4PM, prescriptions placed at the kiosk by 2PM are reported to be guaranteed to be available on the same day. When the prescription is ready for pickup the patients will receive either a text message or an email to alert for readiness. However, the ScriptCenter pharmacy kiosk is not available for all prescriptions such as those that need refrigeration or those that have unique instructions. 

Those needing to pick up a prescription form SwedishAmerican may now be able to do it from the first free standing kiosk of its kind. To sign up to use this service text “PROMO” to 779-210-6907 then visit the kiosk that is located at the end of the 3rd floor hospital concourse to complete the signup process and opt into use to begin using the service. 

“This easy access approach to prescription refills is safe, private, and convenient,” said SwedishAmerican Director of Pharmacy Tom Carey. “It works for patients when a traditional pharmacy doesn’t by allowing patients to pick up prescriptions when it’s convenient for them.”

“Anything called in by 2 p.m. is guaranteed to be filled and put into the ScriptCenter kiosk on the same day,” said SwedishAmerican Hospital Outpatient Pharmacy Manager Lisa Dyer. “The only medications that we cannot dispense through the kiosk are those needing refrigeration or unique instructions.”

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